Training

Pride Home ‘Care Community Based Staff’ Training Program 

We provide face to face training delivered in our fully equipped training suite located in our office and we also provide Distance and E-learning. This training is provided by fully qualified and experienced Training Providers. 

Following successful completion of the mandatory training, (approx. 5 days classroom based or distance learning), you will then shadow a competent and more senior member of staff until you and they believe you are competent to work independently. Competency checks and supervision will follow, and you are always able to contact the office and speak to your care coordinator or if required the Manager. 

We will support you every step of the way through the Care Certificate  and Ongoing to become truly special and valued members of our team. 

For Care Community Based Staff who already hold the Care Certificate and any other relevant qualifications, that are in date and can be evidenced, you may not need to retake all the Induction, please speak to the Recruitment Lead at Pride Home Care. 

The Induction ‘Care Certificate Programme’  

There are 15 standards within the Care Certificate, which cover a wide range of subjects and topics.  Both written and practical. A new community staff member must complete the Care Certificate workbooks within 12 weeks of starting their new role.   

Pride Home Care will offer you full support and mentoring throughout your Care Certificate training.   The Care Certificate standards are as follows: 

  • Understanding your Role 
  • Your Personal Development 
  • Duty of Care including Confidentiality 
  • Equality, Diversity and Inclusion 
  • Work in an Outcome based and Person – Centred Way 
  • Communication 
  • Privacy and Dignity 
  • Fluids and Nutrition 
  • Awareness of Mental Health, Dementia and Learning Disability 
  • Safeguarding Adults 
  • Safeguarding Children 
  • Basic Life Support 
  • Health and Safety inc (Fire Safety, Food Hygiene, Infection Control, Moving and Positioning) 
  • Handling of Information 
  • Infection Prevention and Control 

In addition to above we also cover the following mandatory Induction courses: 

  • Care Planning 
  • Mental Capacity and Deprivation of Liberty Safeguards 
  • Dementia Friend 
  • Lone Working 
  • Medication 
  • Covid-19 

Several of the above courses will need to be refreshed annually or three yearly or as required. 

Ongoing and Specialist Care Training  

Pride Home Care also encourage all our staff to achieve specialist care training, expanding team members skills and meeting client specific needs. Listed below are some of the courses we currently offer, we listen to all of our staff and can add additional courses as requested: 

  • Diabetes Care  
  • Dysphagia 
  • End of Life / Palliative Care  
  • Epilepsy / Management of Seizures  
  • Independence with Continence 
  • Oral Health 
  • Parkinson’s Care  
  • Stress Management Awareness  
  • UK General Data Protection Regulations (GDPR) 
  • Customer Services in Care 
  • Supervision and Team Leading 
  • Essence of Leadership  

Specialist clinical procedures required for an individual Service User are trained and signed off as competent by a qualified Health Care Professional with the Community Staff and an Assessor, who provide the care for this individual Service User only.  

Career Progression 

Level 2 and level 3 Diplomas in Health & Social Care or within the role in which you work or are looking to develop into, subject to business need.  

‘Champions in Care’, an additional role training, supervising and supporting other staff  within the company and also community wide, in you chosen area of practice. Leading internal team meetings and facilitating liaison with our partners in care, sharing best practice and developing wider understanding of the specific area or condition.  

Pride Home Care offer full training and support to all of our staff, encouraging their career progression. We are proud of all of our staff and take deep pride in promoting their careers, enabling them to be the very best that we believe they can be.