Feedback from our external clinical trainer

G.A: Clinical Trainer with Aspect Training

G.A trained staff on the following clinical duties and help with the preparation of competency checks, following this training.  He trained them in the following:

Levels of Consciousness
Stroke Care Awareness
Pulse Oximeters
Pulse and Oxygen
Catheter Care
End of Life Care
Sepsis Care
NEWS 2 Chart

His feedback was as follows:

In all of the above sessions, spread over 2 days, every single staff member was receptive and engaging. All of them that participated were keen to learn and share their own experiences, which were vast and varied.

They all wanted to learn new skills, documentation and processes that would not only enhance the quality of care for the people they support but all of them wanted the best for the Company. Again, they all expressed how they wanted the best possible outcomes for all concerned in Care.

I would whole heartedly recommend Pride Homecare, just by me engaging with the Care Staff and Management Team. I look forward to working with Pride in the future.


Pride Home Care Community Based – Staff Training Programme

We provide face to face training delivered in our fully equipped training suite located in our office and we also provide Distance and E-learning. This training is provided by fully qualified and experienced Training Providers.

Following successful completion of your mandatory training, (approx. 5 days classroom based or distance learning), you will then shadow a competent and more senior member of staff until you and they believe you are competent to work independently. Competency checks and supervision will follow, you are always able to contact the office and speak to your care coordinator or if required the Manager.

We support all of our staff every step of the way through the Care Certificate Training, specialist courses and ongoing to become truly special and valued members of our team.

For Care Community Based Staff who are experienced and already hold the Care Certificate and any other relevant qualifications, that are in date and can be evidenced, you may not need to retake all the Induction, please speak to the Recruitment Lead at Pride Home Care:

The Induction and ‘Care Certificate Programme’ 

There are 15 standards within the Care Certificate, which cover a wide range of subjects and topics.  Both written and practical. A new unexperienced community staff member must complete the Care Certificate workbooks within 12 weeks of starting their new role. An experienced new community staff member or one that already holds the care certificate, does not have to complete this again but will complete the Induction and can partake elements of the Care Certificate to refresh their skills and knowledge. Pride Home Care will offer full support and mentoring throughout your induction or care certificate.   The Care Certificate standards are as follows:

Understanding your Role

Your Personal Development

Duty of Care including Confidentiality

Equality, Diversity and inclusion

Work in an Outcome based and Person Centred Way


Privacy and Dignity

Fluids and Nutrition

Awareness of Mental Health, Dementia and Learning Disability

Safeguarding Adults

Safeguarding Children

Basic Life Support

Health and Safety inc (Accident & Incident, Fire Safety, Food Hygiene, Infection Control, Moving and Positioning, Security at the Workplace and Workplace Stress)

Handling of Information

Infection Prevention and Control

In addition to above we also ensure that you receive training in the following mandatory courses, as a minimum:

Mental Capacity and Deprivation of Liberty Safeguards

Dementia Friend

Lone Working


Pressure Area Care

Diabetes and Footcare

Continence Management


Several of the above courses will need to be refreshed annually or three yearly or as required.

Ongoing and Specialist Care Training

Pride Home Care also encourage all our staff to achieve specialist care training, expanding team members skills and meeting client specific needs. Listed below are some of the courses we currently offer, we listen to all of our staff and can add additional courses as requested:


End of Life / Palliative care

Epilepsy/ Management of Seizures

Oral Health

Parkinson’s Awareness

Stroke Awareness

Stress Management Awareness

UK General Data Protection Regulations (GDPR)

Customer Services in Care

Supervision and Team Leading

Essence of Leadership

Specialist clinical procedures required for an individual are trained by a qualified Clinician with the Community Staff and an Assessor, who provide their care for this Service User only.

Career Progression

Level 2 and Level 3 Diplomas in Health & Social Care or within the role in which you work or are looking to develop into, subject to business need.

‘Champions in Care’, an additional role training, supervising and supporting other staff within the company and also community wide, in you chosen area of practice. Leading internal team meetings and facilitating liaison with our partners in care, sharing best practice and developing wider understanding of the specific area or condition.

Pride Home Care offer full training and support to all of our staff, encouraging their career progression. We are proud of all of our staff and take deep pride in promoting their careers, enabling them to be the very best that we believe they can be.